The management group within this company has been difficult to work with. They made promises and never followed... through with them. Over the last 3 months I have made many unsuccessful calls and e-mails to them. The workers worked hard doing a good job and were very easy to work with. Susan Staffeldread more
These are very professional people. Ran all the tests and didn't cut any corners on the preparation. I am very pleased... with the end results and they backed their work 100%. The crew made a small error by not plugging my sump pump back in. I had some water in the basement but Mike made it right by me, he is a man of his word. I would definitely recommend.read more
I shopped around local contractors and companies in the area but Comfort 1st made it the easiest process. It only took... 3 days from the time I called to getting a quote for my garage attic and sun room and then being out on the schedule. Extremely fair prices and they are very upfront with information, answered every question I had. Crew was respectful and made sure I was cool with everything. I'd recommend them to any neighbors who asked. Thanks!read more
We were extremely pleased with Comfort 1st Insulation from start to finish. Everyone we dealt with was extremely... helpful and cordial. We had insulation blown around the exterior of our basement to make it warmer. We also had a mice issue so this has kept the mice out as well. They stuffed steel wool around the exterior of the siding to prevent any more mice from entering. The install was outstanding. They did all the prep work and we didn't even have to move stuff out of the way. They did that for us. After the install they cleaned up better than when they started. I would highly recommend them if you planning on having insulation done.read more
We were having cold floors in the bonus bedroom above our garage. After the insulation was installed we could tell the... difference right away! The crew was professional and they cleaned up after. Highly recommended!read more
Despite the fact that it turned out I was outside of their service area, they took the time to answer my questions and... clarify what the best solution would be for me. They are clearly not only knowledgeable, but passionate about their work!read more
We had a great experience with Comfort 1st. Mike was very helpful and answered all of our questions. He spent a great... deal of time during the assessment and energy audit explaining how the job would be done and why it was beneficial. The price was competitive and the Nicor rebates we were eligible for made the work a great value when compared to other estimates. Mike's team was great, and Mike himself was hands-on during the whole process. Mike has checked up on us several times since to make sure we are satisfied with the work, and we definitely are. If you are considering making your home more comfortable and energy-efficient, we recommend Comfort 1st!read more
We purchased a cape cod style home this year. After living here for the summer we found that the upstairs was extremely... uncomfortable and would not cool down. As it began getting into fall time the upstairs was 10 to 12 degrees colder than the rest of the house. We suspected the insulation wasn't done very well in the attic. After doing some research we found that cape cod style homes are notorious for this problem and can be very hard to properly insulate. It made us very nervous as our kids rooms are upstairs. Mike from Confirm 1st came out and took a look and explained that there were many problems with the way the attic had been insulated. He assured us that he could fix it for us and our children would be able to be comfortable in their rooms. He sent his crew out and they installed batting and blown in cellulose. They also airsealed all the floor joists and around any vents, light fixture and outlets. After a couple weeks it didn't seem like there was much improvement so we called Mike back. He came out and took a look and realized his crew had made some mistakes. He spent the entire day personally fixing it. I was nervous that because they had to spend much more time than they quoted that our bill would be larger. In fact he gave us a discount. It is like night and day the difference it has made in our home. I am thrilled with the work and the improvement. Mike and comfort 1st stood by their work and made it right. I would recommend them to anyone looking for insulation improvements. THANKS COMFORT 1ST!!!read more
Comfort First is a wonderful company to work with and so professional! The spray foam job in my basement was done... quickly and the cleanup was impressive; all correspondence was timely and personable. I highly recommend Comfort First Insulation!read more
Recently purchased a home and had it inspected. A finding was that the insulation wasn’t enough in the attic. I had... Comfort 1st come over and check things out. They assessed the insulation’s current situation, recommended improvements, did the work and I couldn’t be happier! Very professional and knowledgeable staff! Would recommend to others!read more
We were impressed buy the crew from the time they arrived until the job was completed very professional and polite they... know their job and they done it well I cannot say enough about how well they cleaned up afterward.. We recommend this company to anyone in need of insulation please give them a call you definitely will not be disappointed..read more
These people are the best in their covering area. Do not confirm your project until you talk to Comfort 1st. These... people are sincere, honest and do every effort to save you, if you can get any rebates from ComEd etc. Their price is very reasonable. Mr. Mike is a gentleman, courteous and helpful. I will be happy to call them for any future services and have no hesitation to recommend to my friends and family. My sincere advise is talk to them, get their quote, then decide. I am sure you agree with my comments. I wish them all the best.read more
We were having significant issues with freezing pipes in our master bathroom. We had several estimates from local... companies. (One wanted us to tear down several portions of drywall to insulate ... we were intimidated because we would be responsible for cutting into our garage ceiling). I called Comfort 1st Insulation (in 2019) and we were impressed by Mikes thorough assessment. Instead of giving us a quick “bandaid” solution - he addressed the house as a whole - giving us several options to suit our needs/ budget/ comfort. He also found a fire hazard in our attic. Mike is a perfectionist and is extremely thorough! We did not have to tear down our garage ceiling, as he explored our attic spaces thoroughly! We have had NO issues- with pipes freezing, despite negative temperatures this winter. Our bathroom floor stays warm- and overall our house holds heat/AC better! Be prepared to be flexible and patient with scheduling. I overheard him training his crew- he is patient, kind, and is very thorough in teaching others how and WHY things are done certain ways. He wants things done correctly - and is willing to review and go over several times until the work is done to top quality. His crew was always kind and clean- they tarp off the areas they are working. Such a great experience! Mike’s attention to detail and experience is top notch.read more
I had a great experience with Comfort 1st. The owner, Mike and his team are knowledgeable, professional and made the... process of replacing my attic insulation, which I never had done before, a good experience. As early as my initial contact with Comfort 1st, I felt this is a good company to work with. And I learned more about insulation than I could have ever dreamed :-).read more
They were courteous and respectful. They did a thorough job, quality work and cleaned up when they were done. Went... over the areas ad explained everything. Made us aware of rebates and savings.read more
The workers did a great job. Management has been difficult to work with. They made promises and never followed... through. Over the last 3 months I have made many unsuccessful calls and emails to them..read more
This company takes pride in all aspects of the process.
Never felt pressured.
The work provided was A1 and well above... and beyond what I expected.
If you are looking to have quality work done at a reasonable price, look no farther.
You will be well taken care of from start to finish with Comfort 1st Insulation.read more
These are very professional people. Ran all the tests and didn't cut any corners on the preparation. I am very pleased... with the end results and they backed their work 100%.read more
Absolutely loved working with Comfort 1st Insulation. They were reasonably priced and did an outstanding job. We had... insulation blown in on the exterior walls of the basement. It has definitely made a difference in the temp down there. We were also having mice issues so this will keep the little critters out. They also put steel wool around the bottom of the exterior of the siding. Double protection so I never see another mouse again.
Everyone I have dealt with at Comfort 1st Insulation was so helpful and a pleasure to work with. When the guys came for the installation, they prepped the entire basement and we didn't have to move anything. They did it all. They also did a great job with clean up.read more
Overall satisfied. Job required a follow up which was thorough, detailed, and timely. Huge difference in temp quality.... Would contract again.read more
From the first phone call, to the walk through at the end, this company exceeded my expectations. Extremely... knowledgeable about their industry and the products they use. The installers were punctual, professional and good spirited. I would recommend them to anyone.read more
answered all my questions patiently .a pretty complete assessment of what I asked for
techs polite considerate
showed... up on time did what they said and cleaned upread more
They cleaned up after they were finished. I was surprised at how many leaks they were able to seal. Looking forward to... saving money this Winter!read more